Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of K.S Rose Photography

K.S Rose Photography

July 1, 2025

5  out of  5
rating by K.S Rose Photography
"Betty was super sweet and efficient!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with Betty. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Jeremy Yates

Jeremy Yates

June 23, 2025

5  out of  5
rating by Jeremy Yates
"They are very nice and friendly. Also very helpful and helped me inderstand a lot. I would recommend State Farm to anyone. Very nice people"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of CaroL_LINE W

CaroL_LINE W

June 20, 2025

1  out of  5
rating by CaroL_LINE W
"Excellent customer service at the Danville, KY office exited when Sheila Best and Bob Miller left the office. My experience with Betty Holtzclaw from your customer service team was subpar at best. I am a long-term State Farm policyholder and have been a customer at this office for over twenty years. However, repeated mispronunciation of my first name throughout the interaction was frustrating. Caro-LINE IS NOT caro-lyn!!! LINE is LINE, and my name is not multiple-choice!!!! Despite politely correcting Betty for over two years and on multiple occasions, Betty Holtzclaw intentionally continued to mispronounce my name. Betty not only demonstrated a lack of attention but also demonstrated disrespect, which significantly impacted customer satisfaction. Customer service representatives should make an effort to pronounce names correctly, as it acknowledges the customer as an individual. Thanks to your CSR I am no longer a client of this office."
We responded:
"We’re sorry to hear that your experience with our State Farm office fell short of your expectations. We take your feedback seriously and would like the opportunity to make it right. Please reach out to us directly so we can work towards a resolution."
Profile photo of brayden wofford

brayden wofford

June 20, 2025

5  out of  5
rating by brayden wofford
"Mrs. Betty is my insurance agent here at Jason Dunn State Farm. She’s an absolute pleasure to work with she takes care of any of my needs whenever I need her. If you ever get a chance to work with her she’s the best!!"
We responded:
"Hi Brayden, I appreciate your kind words! I’m glad to hear that Betty has been supportive of you since you started driving. Thank you for being a Good Neighbor, and if you ever need assistance, just let us know! Best, Jason"
Profile photo of Haley Doneghy

Haley Doneghy

June 17, 2025

5  out of  5
rating by Haley Doneghy
"Loved working with Betty! Great service!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Michelle Brummett

Michelle Brummett

June 13, 2025

5  out of  5
rating by Michelle Brummett
"Very professional. Answers every question. Very nice person."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Jewell Abney

Jewell Abney

June 12, 2025

5  out of  5
rating by Jewell Abney
"This office has lots of experience and friendly staff!"
We responded:
"Jewell, thank you for the five stars! - Jason"
Profile photo of Luke Chowning

Luke Chowning

May 30, 2025

5  out of  5
rating by Luke Chowning
"Betty is the best!"
We responded:
"Thanks, Luke! We’re so glad that Betty has been able to assist you seamlessly. If you need further support or have any concerns, feel Complimentary to contact us. -Jason"
Profile photo of Sheila Best

Sheila Best

May 30, 2025

5  out of  5
rating by Sheila Best
"Insurance Representative Betty Holtzclaw is such an asset to this office/company!!! She is so knowledgeable…and she provides the BEST Customer Service!! Betty always goes above & beyond to answer questions, explain coverages and always makes you feel appreciated as a customer. Betty’s the Best!!"
We responded:
"Sheila, thank you for your kind comments. It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Betty cares a lot about our customers."
Profile photo of Amanda Mills

Amanda Mills

May 30, 2025

5  out of  5
rating by Amanda Mills
"Absolutely amazing!! Betty is the best very patient and she made sure I understood the things I needed too... #1 customer service I'm very satisfied happy customer!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Scott A. Riggs

Scott A. Riggs

May 30, 2025

5  out of  5
rating by Scott A. Riggs
"Truth be told, I hate even thinking about changing insurance companies because of all the hassles normally associated with making a sweeping change for our home, autos, motorcycle, boat & jet skis. That said, I can honestly say that Mike Weiant at State Farm in Danville was 100% incredible and made it easy for us to make this change. Not only were my rates super competitive, but Mike went the extra step by really taking time and doing a deep dive comparison providing me with an easy to read apples-to-apples comparison. Mike obviously pointed out all of the multiple areas that State Farm was better than my current provider, but what I really appreciated most is he didn’t hide from the one or two areas that were equal or a little less than my current provider. That demonstrated honestly and integrity to me, which I respect. Overall, we really improved our situation by making this change and it wouldn’t have happened without Mike’s incredible hard work & diligence."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Mattie Anderson

Mattie Anderson

May 15, 2025

5  out of  5
rating by Mattie Anderson
"I’ve had a great experience getting renters insurance with the help of Mike! He has been available for all of my questions and has gone above and beyond to provide excellent service!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Melissa Dixon

Melissa Dixon

May 9, 2025

5  out of  5
rating by Melissa Dixon
"I worked with Mike. He was very professional and knowledgeable. He made my transition from my old insurance company to State Farm easy and was very efficient! Thank you Mike!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Jade Brewer

Jade Brewer

April 29, 2025

5  out of  5
rating by Jade Brewer
"An exceptional group of people! Very welcoming!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Easton Powell

Easton Powell

April 29, 2025

5  out of  5
rating by Easton Powell
"James was great! Everyone was friendly and made it quick and easy!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of spedextmnatr

spedextmnatr

April 29, 2025

5  out of  5
rating by spedextmnatr
"Best State Farm ever!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Ben Dunmire

Ben Dunmire

April 29, 2025

5  out of  5
rating by Ben Dunmire
"Loved working with James and the people of this office!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Usifo Unuakhalu

Usifo Unuakhalu

April 29, 2025

5  out of  5
rating by Usifo Unuakhalu
"Loved this State Farm agency."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Kelsey LeBrun

Kelsey LeBrun

April 29, 2025

5  out of  5
rating by Kelsey LeBrun
"They have the best customer service!! I totally recommend!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Isaiah Sowders

Isaiah Sowders

April 29, 2025

5  out of  5
rating by Isaiah Sowders
"James was very helpful"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Luke Morris

Luke Morris

April 17, 2025

5  out of  5
rating by Luke Morris
"Betty was awesome!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Abby Huber

Abby Huber

April 10, 2025

5  out of  5
rating by Abby Huber
"Betty was very helpful and patient with my schedule when calling/communicating. She explained the possible benefits and prices very clearly."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Katy Pozzuto

Katy Pozzuto

April 10, 2025

5  out of  5
rating by Katy Pozzuto
"Betty was wonderful and so easy to work with!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Harry Ramsay

Harry Ramsay

April 4, 2025

5  out of  5
rating by Harry Ramsay
"Betty always does a good job and always very helpful. Still come in and she is straight to being very helpful"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Jillian Roberts

Jillian Roberts

April 3, 2025

5  out of  5
rating by Jillian Roberts
"Very helpful, kind and fast! Low rates compared to most other places!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"